FAQ

1. I already have a username. Can I log in with this?

No. You will need to create a new account for the new platform.

2. How do I create an account?

Click on Accounts> New Customers>Create a New Account. Fill in all text boxes and click ‘Create Account’.

3. How do I order?

Click on required category. Select items required. Click + button for required quantity and add to cart.
Go to checkout or continue shopping.
Navigate through various categories until all selections are chosen.
Click on ‘checkout‘ tab.
Sign In.
View ‘Cart Summary’.
Select date and time of required function.
Review selected food and beverage items.
Scroll to bottom of page and select location for function.
Insert PO Number and any instructions for the kitchen.
Click ‘Continue’
Review ‘Order Summary’.
Select ‘Payment Method > PO Number.
Click ‘Place Order‘.

4. What if I can’t find what I would like?

Please contact the kitchen and we will endeavour to fulfil your requirements where possible.

5. Do I get plates, cutlery, sauces etc with my booking?

Yes. Plates, napkins, cutlery, tongs, sauces will be provided where necessary.